The Personalized Care Difference
Infinity Care offers a more personal, proactive approach to healthcare. Below are answers to the most common questions we receive about our primary care model, communication with Dr. Kofler, membership, and what to expect as a patient.
Frequently Asked Questions About Personalized Medicine
What is personalized medicine?
Personalized medicine is a healthcare model that emphasizes time, unrestricted communication, and preventive care. Patients pay a membership fee that allows for enhanced connection with the physician, unhurried appointments, and a more proactive approach to health.
How is personalized medicine different from traditional primary care?
This high-connection subscription care model is detached from dependence on insurance reimbursement and thus outside the time/frequency/scope of insurance plan restrictions. Our model uses patient investment in extraordinary care beyond plan coverage to provide ongoing exams and communications to achieve health optimization. Unlike traditional practices that rely on high patient volume, our practice limits the number of patients, allowing Dr. Kofler to perform annual and follow-up diagnostic routine exams focused on your wellness, overall health and optimizing health outcomes, supported by year-round 24/7 communication support, to help you achieve your best possible health outcomes.
Do you accept insurance?
Infinity Care is not designed at this time to bill insurance plans, so, all of the care we provide is covered by subscription fees.
Our model is tax-advantaged: it qualifies for employer/self-employed deductible funding, HSA/HRA/FSA/MSA funding. Please check with your tax expert or plan coordinator to confirm.
What does the membership fee include?
Membership typically includes:
- Unrestricted, unrushed appointments
- Direct communications with your physician by phone, text or email in support of achieving routine exam goals
- Annual and follow-up routine diagnostic exams not restricted or limited by insurance plan terms designed to optimize your health
- Preventive and lifestyle-focused care
- Medical care navigation and oversight
- Specific services may vary by membership level.
Specific services may vary by membership level.
Is personalized medicine worth the cost?
Many patients find personalized care invaluable for the stress-free assurance it provides. The focus on prevention and early intervention can reduce unnecessary emergency visits, hospitalizations, and long-term health complications.
Can I still see specialists?
Yes. Dr. Kofler will coordinate referrals and collaborate closely with specialists to ensure seamless, informed care.
Do you offer same-day appointments?
Yes, same-day or next-day appointments are a cornerstone of concierge care and are offered whenever possible.
Can my family join?
Yes, please contact us to discuss options that best fit your family’s needs.
What happens if I need care after hours?
Members have enhanced communication with their physician outside of regular office hours for urgent medical concerns, providing peace of mind when it matters most.
How do I join?
Simply contact our office to schedule an introductory visit or consultation. We’ll review your health goals, answer questions, and determine if our practice is the right fit for you.
Is personalized medicine appropriate for healthy individuals?
Absolutely. Personalized medicine is ideal for patients who want to stay healthy, optimize wellness, and take a proactive approach to their long-term health, not just those managing chronic conditions.
Have more questions? We’re happy to help. Please contact our office for additional information or to schedule a consultation.